Privacy Policy

At AITO, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect the information you provide to us when you visit our website and use our services. By accessing our website or using our services, you agree to the terms and practices described in this policy.

Information We Collect

1.1 Personal Information: We may collect personal information that you voluntarily provide to us, such as your name, email address, phone number, and billing/shipping address when you place an order or subscribe to our newsletter. We only collect the necessary information required to fulfill your requests and provide you with a seamless experience.

1.2 Non-Personal Information: We may also collect non-personal information, such as your device type, IP address, browser information, and website usage data through the use of cookies, web beacons, and similar technologies. This information is collected to improve our website's functionality, analyze trends, and enhance your browsing experience.

Use of Information

2.1 Personal Information: We may use your personal information for the following purposes:

a) Fulfillment of Orders: To process and fulfill your orders, including order confirmation, shipping, and customer support.

b) Communication: To communicate with you regarding your orders, inquiries, and to provide you with updates, newsletters, promotions, and marketing materials. You can opt-out of receiving marketing communications at any time.

c) Account Management: To manage your user account and provide personalized services, such as order history and saved preferences.

d) Customer Support: To address your inquiries, requests, and provide efficient customer support.

e) Legal Compliance: To comply with applicable laws, regulations, and legal processes.

2.2 Non-Personal Information: We may use non-personal information for statistical analysis, to monitor and improve our website's performance, and to enhance your overall user experience.

Information Sharing

3.1 Third-Party Service Providers: We may share your personal information with trusted third-party service providers, such as shipping companies, payment processors, and marketing agencies, solely for the purpose of providing our services to you. These service providers are obligated to protect your information and use it only as necessary to perform their services on our behalf.

3.2 Legal Requirements: We may disclose your personal information if required to do so by law or if we believe that such action is necessary to (a) comply with a legal obligation, (b) protect and defend our rights or property, (c) prevent or investigate possible wrongdoing in connection with our services, or (d) protect the personal safety of users of our website or the public.

3.3 Business Transfers: In the event of a merger, acquisition, or sale of our company assets, your personal information may be transferred as part of the transaction. We will notify you via email or a prominent notice on our website of any such change in ownership or control of your personal information.

Data Security

We take appropriate security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. We use industry-standard security technologies and procedures to safeguard your information, and we regularly review and update our security practices to ensure the ongoing protection of your data.

Cookies

We use cookies and similar technologies to enhance your browsing experience and collect non-personal information. By using our website, you consent to the use of cookies in accordance with this Privacy Policy. You have the option to disable cookies through your browser settings, but please note that some features of our website may not function properly if cookies are disabled.

Your Rights

You have the right to access, correct, or delete the personal information we hold about you. You may also have the right to restrict or object to certain processing activities. If you would like to exercise these rights or have any questions or concerns regarding your personal information, please contact us using the contact information provided below.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. We will notify you of any material changes by posting the revised policy on our website with an updated effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting and using your information.

Thank you for entrusting us with your personal information. We are committed to maintaining your privacy and providing you with the best possible experience.